Receptionist job description

This Receptionist job description template is optimized for posting to different career online boards or job pages. It is always easy to customize duties and responsibilities for different industries like medical receptionists, hotel receptionists, and many more.

Receptionist job description responsibilities include:

Following are the responsibilities in the receptionist job description.

• The receptionist job description is to receive visitors at the front desk by welcoming, directing, and announcing them appropriately in an organization.
• The receptionist job description is to answer screening and forward incoming phone calls to a specific person.
• Receiving and sorting daily mail

Receptionist job description Qualifications / Skills:

Qualifications and skills required for the Receptionist job description are

• Telephone Skills
• Verbal Communication
• Listening
• Professionalism
• Customer Focus
• Organization
• Informing Others
• Handles Pressure
• Supply Management

Job brief Receptionist job description:

Here we discuss the job brief of the Receptionist job description, We are looking forward to a Receptionist job description who manages our daily tasks like the front desk and moreover to perform a different kinds of official administrative and clerical tasks from time to time.

What does a Receptionist job description do?

As a Receptionist job description, one will be the main point of the contact person who represents our company. Our company’s Receptionist’s responsibilities also include offering different administrative support within our organization. Receptionists will always be ready to welcome guests and greet people who visit the organization for any purpose of business. One will also be capable to coordinate front-desk activities, which also include distributing correspondence and redirecting phone calls towards desired approached persons.

To become successful in a career as a Receptionist, you should have a pleasant personality, as this is also a customer service role because you are the face of any organization. You should also be able to deal with some kind of emergency in a timely and professional manner while streamlining different office operations. Multitasking and stress management skills are the basic needs for this position. This role may also require working in different shifts, so one should be flexible in performing job tasks.

Moreover, a Receptionist’s duties and responsibilities are to make sure that the front desk welcomes guests in a positive vide, and executes all administrative tasks to the highest quality standards that are in the favor of the organization.

Responsibilities

• The receptionist job description is to welcome guests as soon as they arrive at the office for any business.
• This is prior duty to answer, screen, and forward incoming phone calls
• Must be capable to make sure that the reception area is neat and presentable for coming guests, with all necessary stationery and material (e.g. pens, forms, and brochures) must be available on time.
• Must have the basic knowledge that one can Provide basic and accurate information in-person and via phone/email when required.
• Receive, sort, and distribute daily mail/deliveries
• One must possess skills to Maintain office security by following different safety procedures and also by controlling access via the reception desk (monitor logbook, issue visitor badges) to create a professional environment.
• Update calendars and schedule meetings
• This is also the main duty to arrange travel and accommodations.
• The receptionist must be capable to keep updated records of office expenses and costs within hands.
• Sometimes also need to perform different clerical receptionist duties such as filing, photocopying, transcribing, and faxing within reach.

Requirements and skills

• A receptionist job description must possess proven work experience as a Receptionist, Front Office Representative, or any similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Excellent organizational skills
• For receptionist multitasking and time-management skills, with the ability to prioritize different tasks
• Customer service attitude
• For this job one must possess a High school degree; additional certification in Office Management is a plus for a candidate.

Frequently asked questions

What does a Receptionist do?

The receptionist job description should work within a company that helps it run properly. They greet visitors from time to time, also answer phone calls, and run errands while maintaining professional composure throughout interactions with guests or potential clients who come to visit our company.

What should I include in my Receptionist job description posting for better reach?

Whenever someone posts a receptionist job post, one should think about the reception job responsibilities that an organization needs its employee to handle. Also need to Create a receptionist task list accordingly and must include it when you advertise a receptionist job for a vacant post. Use the receptionist job duties and responsibilities above to get started and also add to or expand on the skills and qualifications you’d like to have in your next job post.

What are the major duties and responsibilities of a Receptionist?

A Receptionist’s duties and responsibilities must need to include greeting visitors, also need helping them to guide them through an office, and serving guests with refreshments as they wait in an organization. moreover, they must need to maintain calendars for different official appointments, sort mail, make copies, and also need to arrange plan travel arrangements. In some organizations, one can even assist security by monitoring visitor access.

What makes a good Receptionist?

A good Receptionist is always well organized, communicates well, and also practices excellent time management skills. moreover, because they’re often the first contact for customers and clients, they must be capable to have excellent customer service skills, must be a problem-solver, and also need to gracefully assist unhappy customers for the betterment of an organization.

Who does a Receptionist work with?

Receptionists interact with different clients, customers, delivery staff, and other public service members during a working day. Generally, they report directly to an Office Manager for their daily activities.

What is the difference and comparison between a Receptionist job description and an Executive Assistant?

Receptionist job description and Executive Assistants can both perform different administrative and clerical duties within an office setting, but these duties do differ from one another based on their specific job requirements. like, the receptionist’s duty is to answer phones, scan, fax, or copy documents, welcome visitors or also distribute mail to an entire office or department within an organization. On the other hand, the Executive Assistant’s duty is to work solely with one or more company executives to manage their daily appointments, answer phone calls, or welcome visitors. Executive Assistants perform different additional tasks on behalf of the Executive, including pulling data and sometimes need to compiling different required reports.

Who does a Receptionist job description report to?

The receptionist job description always reports directly to the Office Manager. Sometimes they can also report indirectly to company employees to support them in their daily routine tasks. In some small organizations, the Receptionist description may also report directly to the Chief Executive Officer (CEO).